Ordering
In addition to Credit Card payment you can also send a Cheque, Postal Order or Cash by registered mail if you wish. Choose these options at the cashier part of the site. Cheques should be made payable to 'Elentaris Ltd' and sent to the address below.

Delivery
You should receive your order within 10 working days. If you have not received it after this time please email us to make sure your order is being dealt with.
Orders are shipped by Royal Mail First Class Packet Post. For most orders packages are made to fit through a standard letterbox, so you should not need to be in at the time of delivery.
Postage and Packing is £2.95 in the UK and £3.50 to Europe for small orders please see the terms page for a full description.
Plain packaging will be used for your order (unless you want inch high letters saying "urgent knickers delivery")
Terms and conditions are here

Returns
We appreciate that manufacturers all have different ideas of what a single size should be, so will accept the return any garment that doesn't fit, and replace it with a larger size. Please see terms & conditions for more details.

Security
All credit card processing is done at the WorldPay secure payment site. Credit cards accepted are Mastercard, Visa, Delta, Switch Solo, Amex, and JBC. You will know your are on a secure server when a padlock appears in the status bar of your browser.
Your credit card details never leave the Worldpay secure server, only your order requirements are received here.
Please see terms & conditions for more details about security and privacy.

The Registered company address is:
Caerfryn,
Brongest,
Ceredigion,
SA38 9ER
email : sales@elentaris.co.uk

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